Jitterbug Smart is GreatCall’s answer to all the senior market that want an easy to use smartphone.
When i joined GreatCall over 3 years ago, they were about to launch the 2nd version of the smartphone named GreatCall Touch2. So my responsibility was to continue the UI and UX of the smartphone and start to use do more real customer feedback. After many small improvements we are here in 2016 with the Jitterbug Smart. The 4th generation of the phone.
I designed all screens including boot up animation and loading screens.
Each generation ran into new challenges with our handset OEM, Google and our own development timelines. Each time we succeed and have products out in the market making customer happy.
I have many documents outlining everything form the activation process, to account management and full screen flows.